E-Commerce Training
CCRS Code: PM02080012
It is aimed to provide information and experience about the basic components of e-commerce to participants who are selling on online platforms and who intend to start doing so. The project development method will tell you what steps should be taken and a road map will be drawn up on how to develop the work in the question and answer section.
Who should participate?
Small and medium-sized business owners who are considering moving their business to e-commerce for the first time
Managers of enterprises that want to open stores on Marketplace platforms
Those who want to improve their sales on existing Marketplace platforms
Managers and candidates for managers who want to improve themselves in relation to e-commerce
Acquisitions
Overview of e-commerce (What is the situation in the world, what is the situation in Turkey, the Pandemic Effect)
Project Development Steps (Components and Stakeholders of E-commerce, Business Structure, Site Design, Competition, Which Platform, The Right Product, The Right Visual, the Right Price, The Right Shipping Time)
Integration (Product, Stock, Price)
Campaigns and Ads (SEO, Customer habits, Special Occasions, "Buy-Box")
Cargo (Price, Quality of Service, Transported/ non-transported products)
Catalog Structure (”Single" catalog structure, Prohibited Products, Photo Quality, Studio)
Finance (E-invoice, Commission rates, Maturity, E-archive, Reconciliation, Order Cancellation, Refund)
Customer Expectations (Price, Quality, Speed, Right Product, Right Pieces, Complete Apparatus, Quality Packaging, Trust, Call Center, Store Score, Perception, Malfunction, Refund, Cancellation, Penalties)
Content
Meeting
Meeting
What Will We Learn?
Overview of e-commerce
How is he doing in the world?
What is the situation in Turkey?
The Pandemic Effect
Project Development Steps
Components of e-commerce
Stakeholders of e-commerce
Business Breakdown Structure
Site Design
Competition
Which Platform
The Right Product
Correct Visual
Right Price
Correct Shipping time
Integration
Product Integration
Inventory Integration
Price Integration
Campaigns and Ads
SEO
Customer habits
Special Occasions
"Buy-Box”
Cargo
Price
Quality Of Service
Transported/non-transported products
Catalog Structure
The structure of the ”Singles" catalog
Prohibited products
Photo Quality
Studio
Finance
E-invoice
E-archive
E-book
Commission rates
Understanding
Order cancellation
Refund of the fee
Customer Expectations
Price
Quality
Speed
The Right Product
Correct Menstruation
Complete Apparatus
Good Quality Packaging
Trust
Call Center
Store Score
Feeling
Call Center
Fault
Return
Cancel
Penalties
2 days/ 10:00 – 16:00
Participation certificates belonging to Istanbul Corporate Development with PMI ® accreditation will be given to those who participate fully in this training.
2 days
You can contact us for detailed information about our trainings.